In our practice we apply the following conditions:
All treatments take place according to appointment.
For all appointments that, regardless of any reason, within 24 hours before the scheduled treatment be changed or cancelled Euro 35.00 will be charged.
For appointments on Monday that the weekend before the scheduled treatment be changed or cancelled Euro 35.00 will be charged.
Cancel your appointment outside Marssum and Leeuwarden is up to 2 days in advance at no charge. Within 2 days before the booked treatment applies the cancellation fee of € 25.00 per session. Unless your cancellation/displacement can be filled by another client. If cancelled within 24 hours, the cancellation costs € 35.00 per session.
Privacy Statement Self Healing Practice Jan & Jantsje Osinga
Here you can find the privacy statement of Selfhealing Practice Jan & Jantsje Osinga.
This describes how we handle your personal data, which we collect.
In this privacy statement you read everything about the way we collect your personal data and how we deal with them. This explains where your data is stored and for which purposes your data is stored. In addition, you will also find all your rights with regard to your data and how you can make use of these rights. There are situations in which your data is collected by us. It is therefore good that you know what is being done and how you can indicate your wishes about your data. This statement is about this. If you do not feel comfortable about the use of your data by us, please contact us!
2. Company description.
Selfhealing Practice Jan & Jantsje Osinga.
Gerben Comjonwei 58
8915 GN Leeuwarden
Mobile phone number 06-17606909 (Jan)
Email address email@example.com
Registration Chamber of Commerce 01127332
VAT. No. NL819049876B01
Our company is a Vof and is runed by Jan Osinga and Jantsje Osinga.
We are certified naturopaths and run our business since 1999.
In addition to giving naturopathic treatments and courses, we also sell products through our webshop https://shop.selfhealing.nl.
3. Target data.
Your data will be collected when you contact us via our website. However, this form only asks for the necessary information to be able to offer a service or a product, such as: your name, e-mail address, telephone number, address, payment details, description of complaint (s) and (in the case of a remote treatment) a photo of yourself. We also collect data by cookies and similar tracking technologies to monitor the behavior of visitors on our website and in emails, so that we can improve the visitor experience on our website and in e-mails.
4. Recipient data.
The e-mail from our company is hosted at Flexwebhosting. If you contact us by the forms or e-mail, these e-mails will be stored on the Flexwebhosting servers. The website and back-up of the website are hosted at Flexwebhosting. Data that you leave on our website are stored on the Flexwebhosting servers.
We use PayPal and Sisow to process payments on our behalf.
Santu Pti Ltd collects customer data for us.
5. Storage period.
Your data will be kept by us for a longer period of time, but never longer than is necessary for carrying out activities, unless we have to keep your data for longer because of a statutory regulation. The moment you contact us bye-mail, the data you send, such as your name, e-mail address and address, will be stored on the mail server. Those e-mails will be saved up to a maximum of two years. The information that Flexwebhosting collects on the website is anonymous, not linked to your name, or e-mail address. This data is stored indefinitely within Flexwebhosting. No physical copies of your personal data will be made. Your data is only managed in the aforementioned systems and software.
6. Client rights.
Right of inspection
You have the right to request your details from us at all times that we have recorded and saved. You do this by sending an e-mail or by calling us by telephone. You will then receive an overview of your data.
Right to rectification.
Are your data not correct? Or has your data changed? You have the right to have this rectified by us. You can adjust your data concerning the newsletter via the appropriate url at the bottom of each email.
Right of transfer.
If you need the data stored with us in case you switch to another party or service, then you have the right to transfer. We transfer all your data to the other party.
Right to erase data.
Do you no longer want your data to be stored with us? Then you have the right to have your data deleted.
Right to submit a complaint.
You have the right to file a complaint with the Dutch Personal Data Authority, if you think that we do not handle your data correctly.
Right to stop data usage.
Do not you want us to use your data? Then you have the right to stop using your personal data. The use of these rights can be done by our email with the sending of a copy of the ID-proof, whereby the passport photo, the numbers at the bottom of the passports, the ID-proof number and the BSN are made illegible. The aim is to respond within a week.
7. Compulsory data.
We process personal data on the basis of a legitimate interest, namely a commercial interest. Think of offering services or products by e-mail and sending products. Your details will never be sold to third parties. The data that are mandatory to deliver are the minimum required data for the provision of the services or products. For example, your address is required to be able to send orders. If this mandatory data is not supplied, we can not deliver the relevant product. We reserve the right to disclose the information when required by law or when we consider it justified to comply with a legal request / trial or to protect the rights, property or safety of Self-healing Practice Jan & Jantsje Osinga . In doing so, we always try to respect your right to privacy as much as possible.
The personal data that is managed by us or by the aforementioned third parties can only be accessed by the above software and protected by a password and where possible with two-step verification. In this two-step verification a code is generated from the software and sent to us. This code must be used during the login process. The devices that open your data are each also locked with a password and / or fingerprint. The number of devices that have access to your data is limited to just the necessary devices. In addition, your visit to our website is secured by an SSL certificate. This means that your connection with our website is private. You recognize this security by the green lock for the url. In addition, the domain of Selfhealing Prakijk Jan & Jantsje Osinga was signed with DNSSEC. This is an extra tool that makes the 'signposting' of the website safer and more familiar. Personal data is stored for 8 years to comply with government regulations. If we become aware of a security breach where personal information is disclosed, we will contact our supervisory authority within 72 hours. The persons whose personal details have been disclosed will also be notified immediately by their registered e-mail address.
If you still have questions on the basis of our privacy statement, please feel free to contact us!